“In the museum world, what do we mean by “universal design”? How widely is it practiced? What do practitioners see as its advantages and disadvantages? In 2002 I conducted the first and, as far as I have been able to determine, only survey of universal design (UD) practice among North American museums with hands-on science exhibits. My focus was on museum practitioners: For which audiences do museum exhibit professionals think their exhibitions are accessible? What is the current level of institutional commitment to creating exhibits that are universally designed and accessible for visitors with disabilities? Which areas need improvement? Where have we succeeded?” (Tokar)
